Customer Service Representative

3 weeks ago


Parramatta, New South Wales, Australia Parramatta Motor Group Full time

Service Receptionist / Booking Consultant

Full Time, Customer Service
Please Quote Reference Number 97811

  • Outstanding Customer Service skills?
  • Monday to Friday 8:30am - 5:00pm (1/2 hour Lunch-Break)
  • Join the Customer Care team at Parramatta Motor Group

At Parramatta Motor Group, we're committed to delivering exceptional service to our customers. As a key member of our Customer Care team, you'll play a vital role in ensuring our customers receive the highest level of service.

We're seeking a highly motivated and customer-focused individual to join our team as a Service Receptionist / Booking Consultant. If you have a passion for people and a keen interest in the automotive industry, we'd love to hear from you.

Key Responsibilities:

  • Service Enquiries / Bookings
  • Customer follow up
  • Growing & Maintaining customer satisfaction levels for all brands
  • Customer retention
  • Resolving & assisting with customer concerns
  • Other duties as required

This is a full-time role working Monday to Friday 8:30am - 5:00pm with 1/2 hour for lunch. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you.

At Parramatta Motor Group, we're proud to offer opportunities that go beyond being 'just another job'.....these are rewarding careers with real potential

What We're Looking For:

  • A passion for people
  • A reliable and honest work ethic
  • Confident communication skills - on the phone and in person
  • A keen interest in the automotive industry
  • Excellent organisation and problem solving skills
  • A high level of personal presentation and professionalism
  • The ability to work autonomously and in a team

We're committed to providing our customers with a level of service that's second to none. If you share our commitment to exceptional customer service, we'd love to hear from you.



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