Customer Service Representative

3 days ago


North Sydney Council, Australia WNS Global Services Full time
Job Description

We are seeking a highly skilled Customer Service Associate to join our team at WNS Global Services. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our insurance clients through our voice process.

Key Responsibilities:

  • Deliver outstanding customer service to insurance clients through our voice process.
  • Utilize excellent communication skills to resolve customer inquiries and concerns.
  • Work collaboratively with internal teams to achieve business objectives.
  • Maintain and improve quality results by adhering to standards and guidelines.
  • Ensure compliance with internal policies and procedures, external regulations, and information security standards.

Qualifications:

Undergraduate degree required.

Additional Information:

Day shift available.



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