Executive Leadership Role

6 days ago


Sydney, New South Wales, Australia beBeeOperations Full time $120,000 - $170,000
Key Responsibilities

We are looking for a strategic leader to redefine how we deliver service excellence.

This role is focused on:

  • Defining and communicating operational priorities and a compelling vision for multiple teams
  • Leading large-scale initiatives and driving performance across support functions
  • Acting as a trusted liaison with global leadership, ensuring alignment and clear execution on org-wide objectives
  • Mentoring team leads and building leadership pipelines to fuel continuous growth and performance
  • Driving process improvements through data-led decisions and AI-empowered solutions
  • Building strong relationships to ensure cohesive execution of high-impact strategies

You're probably a match if:

  • You've led multiple functions in a senior leadership role and thrived in high-growth environments
  • You bring strategic thinking and analytical rigor to every challenge, with deep experience using data to improve outcomes
  • You're a systems thinker with a track record of optimizing workflows and processes
  • You're a people-first leader who uplifts others, develops high-performing teams, and fosters cultures of accountability and collaboration
  • You're comfortable navigating ambiguity and influencing without formal authority – and know how to rally others behind a shared vision
  • You're curious, adaptable, and inspired by a mission to empower users

Requirements

To succeed in this role, you'll need:

  • Strategic leadership experience in Customer Service or Operations
  • Deep understanding of data analysis and its application in improving service outcomes
  • Ability to build strong cross-functional relationships and influence without formal authority
  • Track record of mentoring and developing high-performing teams
  • Experience with process improvement and optimization
  • Strong communication and interpersonal skills


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