Advancing Financial Goals

1 week ago

Horsham, Australia beBeeCollaboration Full time $45,000 - $75,000

Customer Service Representative

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This is a dynamic and high-impact role where you will be at the forefront of our service delivery, providing exceptional customer experiences that drive loyalty and retention.

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Key Responsibilities:

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  • Explore customers' needs through in-depth conversations to help them achieve their financial goals.">
  • Partners with different specialists within the branch to deliver personalized solutions.">
  • Support our customers with their digital literacy and online banking needs.">
  • Embrace an attitude of lifelong learning through on-the-job training and external development opportunities.">
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Required Skills and Qualifications:

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  • Experience in a customer-facing environment with a strong focus on delivering exceptional service.">
  • Strong attention to detail with a risk mindset.">
  • Confidence in communicating with new and existing customers face-to-face and over the phone.">
  • Eagerness to understand and communicate what makes us different.">
  • Drive for collaboration and a willingness to work together as a team.">
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Benefits:

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  • A permanent, part-time position with a roster of 39 hours per fortnight.">
  • The flexibility to choose your own career path with ongoing training and development opportunities.">
  • Access to a range of benefits, including health and wellbeing support, corporate university 'BEN U', and more.">
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Others:

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Join a diverse and inclusive workplace culture that values and supports its employees. We believe that everyone should have equal opportunities to succeed regardless of gender, age, disability, religion, sexual orientation or cultural background.

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