Financial Services Professional

4 days ago

Horsham, Australia beBeeCollaborator Full time $60,000 - $80,000
Customer Service Representative Opportunity

This is a dynamic role that puts you at the forefront of our service delivery.

  • Explore customers' needs through in-depth conversations to help them achieve their financial goals and partner with different specialists within the branch.
  • Support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
  • Be the face of the branch and customer service, assisting with transactions, handling cash, investigating queries or assisting with paperwork while keeping risk considerations at the forefront.
  • Embrace an attitude of lifelong learning, bringing your brilliant mind and we'll help you take your career to the next level with on-the-job training and external development opportunities.
  • Build connections by supporting our customers, giving back and making our communities a better place… while having some fun along the way.

This is a permanent, part-time position located in Horsham. The roster is 39 hours per fortnight, 3 days per week.

What You'll Bring:
  • Experience in customer service environment and the ability to achieve targets.
  • Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
  • Confidence to communicate with new and existing customers face-to-face and over the phone.
  • Eagerness to understand and communicate what makes us different.
  • Drive for collaboration - teamwork is crucial for us to work together and achieve our goals.

Why Work With Us?

  • Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we serve.
  • Want to be more than just a number? Join a team that truly values you – and gets more diverse every day.
  • Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

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