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Sales and Customer Service Representative

2 months ago


Lake Macquarie City Council, Australia Medibank Private Limited Full time

About the Role:

We are seeking a highly skilled and motivated Sales and Customer Service Representative to join our team at Medibank Private Limited. As a Sales and Customer Service Representative, you will play a pivotal role in bringing our products and services to our local community.

Key Responsibilities:

  • Provide exceptional customer service to our customers through various communication channels, including in-store, phone, and community outreach.
  • Build and maintain strong relationships with our customers to understand their needs and preferences.
  • Upsell and cross-sell our products and services to customers to meet their evolving needs.
  • Work collaboratively with our team to achieve sales targets and improve customer satisfaction.
  • Stay up-to-date with our products and services to provide accurate information to customers.

About You:

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer service. You will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Requirements:

  • Proven experience in sales and customer service, preferably in a retail or community-based setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Ability to work effectively in a team environment and contribute to achieving sales targets.
  • Strong product knowledge and ability to stay up-to-date with our products and services.
  • Flexibility to work in-store, from home, or out in the community, as required.

What We Offer:

We offer a range of benefits, including flexible working arrangements, opportunities for career development and growth, and a supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.