Communications Coordinator

2 weeks ago

Sydney, New South Wales, Australia REA Group Full time

About the Role

The Communications Coordinator will provide essential support in creating and delivering accurate, timely and error-free communications to our broker network, internal teams and external audiences, as part of the Corporate Communications, Events & Franchise Marketing team at REA Group.

Key Responsibilities

  • Work closely with the Broker Communications Manager and Senior Manager Communications & Engagement to deliver the strategic plan for broker communications and engagement initiatives.
  • Manage the Broker Engagement Calendar, ensuring all network communications and activities are recorded and delivery schedules effectively managed for maximum impact/cut-through.
  • Assist with the coordination and delivery of broker communications initiatives, taking ownership of BAU communications, preparing comms plans and owning some change initiatives.
  • Provide communications support to other areas of the team, including Marketing, Events and Corporate Communications across a range of communications materials and for diverse audiences.
  • Write and edit high-quality, error-free content, delivered to deadline.
  • Analyse the performance of content and identify ways to increase the effectiveness of broker communications.
  • Run professional webinars via Zoom for the broker network and internal teams.
  • Update and maintain relevant sections of online resources such as the Help Centre and The Garage.

Requirements

  • 3–5 years experience in a communications, media or PR role.
  • Experience using HubSpot or similar CRM platforms for eDM delivery.
  • A tertiary qualification in Communications or a related discipline.
  • Exceptional copywriting skills, and experience across a range of editorial materials and channels.
  • The ability to deliver high-quality copy to brief and within deadline.
  • Exceptional organisation and time management skills, with experience working in a fast-paced and agile environment, and juggling competing priorities.
  • The people skills to build relationships with a range of stakeholders at varying levels of the organisation.
  • Solid tech skills (Word, PowerPoint, Excel, Adobe, Zoom, CRM experience).
  • A can-do, 'get it done' attitude and positive approach.
  • Some experience in Financial Services or mortgage broking is a bonus but not essential for this role.

About REA Group

REA Group is a leading digital media and services business in Australia and Asia. Our goal is to create an engaged, informed and connected Mortgage Choice broker network.

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