Music Community Coordinator

3 weeks ago

Sydney, New South Wales, Australia Universal Music Australia Pty Limited Full time
About the Role

We are seeking a highly skilled and motivated Community & Content Coordinator to join our team at Universal Music Australia Pty Limited. As a key member of our digital innovation team, you will play a crucial role in developing and managing our approach to nurturing online fan communities across platforms, artists, and genres.

As a Community & Content Coordinator, you will be responsible for monitoring and moderating community conversations to enhance the fan experience, tracking and reporting on community engagement and growth metrics, and identifying trends and opportunities for improvement.

You will work closely with label and management teams to get initiatives off the ground in the voice of each artist's community, and will be required to provide direction, insight, and communication within the label environment and other stakeholders within the marketing and commercial teams.

Key Responsibilities
  • Develop and manage online fan communities across platforms, artists, and genres
  • Monitor and moderate community conversations to enhance the fan experience
  • Track and report on community engagement and growth metrics
  • Identify trends and opportunities for improvement
  • Work closely with label and management teams to get initiatives off the ground
  • Provide direction, insight, and communication within the label environment and other stakeholders
About You
  • Proficiency in using SFV editing tools (Capcut)
  • Proficiency in using Adobe software (Photoshop, Premiere Pro), presentation & quick image/video editing tools (Canva) and MS software packages (Excel, Powerpoint)
  • Experience in Discord and other Community platforms preferable
  • Experience using Google Suite
  • Growth marketing experience with test and learn approaches
  • Background in social media management or content creation
  • Experience interacting with a creator and fan economies
  • Experience with building data-led marketing initiatives
  • A genuine interest in digital platforms
  • Self-motivated and resilient, collaborative, adaptable, and a 'can do' hands-on approach
  • Forward and creative thinking
About Us
  • Career opportunities – unique and rare opportunity to elevate your career in a supportive, motivated, and ambitious team
  • The opportunity to join the world's leading music company
  • All the perks of working within the music industry
  • X 2 'U-Days' per calendar year to spend however you like
  • Strengths-based learning and development opportunities
  • Much more...
Diversity & Inclusion

At Universal Music, we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal.

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