Customer Experience Strategist

Job Title: Customer Experience StrategistWe are seeking an experienced Customer Experience Strategist to lead our Loyalty and Data department. The successful candidate will be responsible for developing and executing a comprehensive customer engagement strategy that aligns with our business objectives and drives commercial outcomes.This includes leading the...

Customer Success StrategistThe Customer Success Strategist plays a pivotal role in fostering long-term relationships with customers, ensuring they derive maximum value from our solutions. This involves direct assistance with product adoption and optimization, as well as contributing to increased customer retention and minimizing the risk of churn.Main...

Job Title: Digital Experience Strategist">About the RoleThe Senior Digital Product Owner plays a pivotal role in shaping organisational capability through hands-on leadership, strategic influence, and deep expertise across all aspects of digital product development.Key Responsibilities:Lead Digital Product Development: Drive improvements in both digital...

Customer Relationship StrategistThe Customer Relationship Strategist will oversee the development and execution of customer relationship management initiatives to drive engagement, retention, and lifetime value.Develop and implement lifecycle marketing journeys, from welcome and onboarding sequences to re-engagement campaigns.Partner with key stakeholders to...

Senior Experience StrategistThis leadership role requires a seasoned professional with expertise in experience strategy and design for financial services clients. The successful candidate will collaborate closely with industry leads, client partners, and marketing teams to create impactful human-centered experiences in a fast-paced environment.The national...

Customer Success StrategistYou will be responsible for driving and managing Customer Success initiatives that meet the evolving needs of our clients.As a seasoned customer success expert, you will develop and execute comprehensive strategies to enhance customer satisfaction and loyalty.Analyze customer data to identify trends and areas for...

As a Customer Experience and Innovation Lead, you will play a leading role, and work in collaboration with cross-functional teams, on client projects to create meaningful and impactful solutions.Experience Strategists and Service Designers at Publicis Sapient design and enable innovative and truly connected outcomes for businesses and their customers. They...

Job Title: Procurement StrategistThe role of a Procurement Strategist is pivotal in the efficient procurement and distribution of materials, ensuring seamless movement from suppliers to customers.Key ResponsibilitiesProcess and coordinate the procurement and movement of materials from suppliers.Distribute materials to customers.Work under general...

Key Sales Strategist RoleJob Description:We're seeking a dynamic sales strategist to join our Melbourne Retail and Digital Growth team. The successful candidate will play a crucial role in shaping sales strategies, creating custom solutions, and fostering meaningful relationships with major accounts.Main Responsibilities:Develop and execute strategies to...

Brand StrategistWe are seeking a Brand Strategist to drive growth through engaging media, PR, and digital strategies across our portfolio of luxury brands.About The JobCollaborate with internal stakeholders to develop broader brand and product strategies.Monitor customer behaviors and retail trends alongside the commercial team.Ensure adherence to brand...