Financial Administrator

6 days ago

Saint Leonards, Victoria, Australia Hammond Care Full time

About the Role

The Finance Officer – Independent Living Units (ILU) and Health position at HammondCare involves revenue processing, receipting, client account administrative support, electronic claiming, and credit control. This role will also provide operational support and assist finance team members with queries relating to billing and debt collection.

Key Responsibilities

  • Prepare, review, and process the invoicing/billing of resident fees and sundry charges on a fortnightly basis and process the direct debit for ILU residents.
  • Prepare, review, and process the invoicing/billing of ILU resident Deferred Management Fees on a monthly basis.
  • Reconcile Deferred Management Fees for ILUs and process refunds upon discharge.
  • Process internal funds transfers within ILUs and between ILUs and Residential Care in Epicor.
  • Generate resident Statements/Invoices to ILUs.
  • Work closely with the Management Accountant – ILUs to seek approval for fortnightly fees billing, monthly DMF billing, write-offs, and refunds and provide comments for debtors reporting when necessary.
  • Create, maintain, and electronically transmit client information within various systems including Epicor, FYDO, SUN, and health fund portals. Including admission, discharges, and reconciliation of ILU residents.
  • Receipting of accommodation and medical billing in FYDO.
  • Action aged debtor reports for ILUs and Health on a regular basis, with a focus on reducing the average of aged debts.
  • Maintenance of Redmap filing system for Health accommodation paperwork for completed paid files.
  • Investigate and respond to account enquiries from staff, clients/residents/patients, financial representatives, and other third parties.
  • Build relationships and liaise with relevant HammondCare business managers, staff, clients/residents/patients, and third-party organisations.

About You

  • Commitment to engage and align with HammondCare's Christian Mission, Motivation, and Mission in Action.
  • At least 5 years demonstrated experience in accounts receivable or similar role.
  • Intermediate computer skills, specifically MS Office (Outlook, Word, and Excel).
  • Proficiency in English, both written and oral.
  • Ability to work independently and as part of a team.
  • Commitment to work in line with HammondCare's Working from Home/Office Guidelines and a willingness to travel to HammondCare local sites from time to time.
  • Ability to develop strong working relationships with stakeholders to achieve corporate goals.
  • Strong administration, planning, and organisational skills with ability to prioritise tasks to meet deadlines.
  • Excellent analytical skills and attention to detail.
  • Empathy and patience.
  • Australian Driver's licence and access to a car.
  • Experience with SUN and Epicor Systems (desirable).
  • Recent experience in the Health & Hospital and Aged Care Sector (desirable).
  • Experience with Not-for-Profit organisations (desirable).
  • Demonstrated knowledge and experience of Retirement Villages Act 1999.

Benefits

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit (up to $2,650 tax-free).
  • Flexible working options, including hybrid arrangements.
  • Career and professional development opportunities.
  • Additional leave purchase options and 14 weeks paid parental leave (prorated).
  • Health and wellbeing programs, including Fitness Passport and free flu vaccines.
  • Access to free, independent Employee Assistance Programs for employees and families.
  • Novated vehicle lease and discounts at selected retailers.

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