Overnight Front Desk Lead

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $85,000 - $110,000

Job Title: Front Office Overnight Manager

Job Summary:

We are seeking a highly motivated and organized Front Office Overnight Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of the front office, ensuring seamless check-in and check-out processes, and providing exceptional customer service.

Key Responsibilities:
  • Maintaining Guest Services and Front Desk Goals
  • Supervising staffing levels to ensure that guest service, operational needs and financial objectives are met
  • Ensuring regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations
  • Supporting Management of Front Desk Team
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 2 years of experience in the guest services, front desk, or related professional area
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and manage multiple tasks simultaneously
Benefits:

We offer a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
About Us:

We are a dynamic and growing company dedicated to providing exceptional customer service and creating memorable experiences for our guests.

Schedule: Full Time

Position Type: Management

JOB SUMMARY: Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.

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