Welcoming Front Desk Associate Wanted

3 days ago


Melbourne, Victoria, Australia beBeeGuestService Full time $42,000 - $55,000
Front Desk Associate

We are seeking a skilled and welcoming Front Desk Associate to join our team. The ideal candidate will provide exceptional guest services at all touchpoints, offer creative solutions to problems, and be knowledgeable about the local area.

The successful candidate will respond to emergency situations, identify opportunities to increase guest numbers, and support the Hotel Manager to ensure the hotel operates to high standards.

No overnight shifts are required unless in exceptional circumstances.

Key Responsibilities

  • Provide exceptional guest services at all touchpoints
  • Offer creative solutions to problems and complaints
  • Be knowledgeable about the local area
  • Respond to emergency situations
  • Identify opportunities to increase guest numbers

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of the local area
  • Flexibility and adaptability

Benefits

  • Comprehensive onboarding and training program
  • Ongoing support and development opportunities
  • Flexible working arrangements
  • Discounts on accommodation and private health insurance

Why Join Our Team?

As a member of our team, you will have access to national career growth opportunities, accelerated development, and comprehensive onboarding. You will enjoy genuine flexibility and job security, as well as discounts on accommodation and private health insurance.



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