Client Solutions Manager

1 week ago


Melbourne, Victoria, Australia beBeeProjectManager Full time $80,000 - $130,000
Job Title: Client Solutions Manager

Job Summary

  • Develop and implement solutions to meet customer needs by leading small to medium-sized projects with localized scope and low risk.
  • Collaborate with cross-functional teams to drive business development, identify opportunities, and assess feasibility.
  • Nurture client relationships, communicate effectively, and serve as the primary point of contact for service delivery.

Key Responsibilities:

  • Deliver successful customer projects with revenue implications, focusing on projects with a localized scope and low risks.
  • Manage project financials, including profit and loss (P&L), ensuring budget compliance and providing accurate financial forecasts.
  • Support business development efforts by identifying new opportunities and assisting in opportunity qualification and assessment.
  • Build and maintain strong client relationships, representing the organization externally and communicating effectively.
  • Lead project teams, overseeing internal and external resources, with a team size typically under 7 individuals.
  • Identify tasks, research dependencies, and communicate expectations to team members regarding customer delivery projects.
  • Collaborate with engineering, product, and research teams to understand performance and identify new customer delivery opportunities.
  • Serve as the customer's point of contact/escalation for services delivery and internal concerns.
  • Develop conclusions, recommendations, and written reports, contributing through research and data analysis support, and sharing knowledge.

Education & Experience:

  • Recommended: Four-year or Graduate Degree in Computer Science, Information Systems, Engineering, or related field or commensurate work experience or demonstrated competence.
  • Typically has 2-4 years of work experience, preferably in project management, preferably within HP Services business units, global projects, or related field or advanced degree with little or no work experience.


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