Client Solutions Manager

2 weeks ago

Melbourne, Victoria, Australia Half Dome Full time

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Half Dome is an independent media agency, and we are on the search for an enthusiastic and driven Client Solutions Manager who is looking to challenge, thrive and unlock their whole potential.

We are looking for a talented individual who thrives in a fast-paced and dynamic environment and is passionate about fostering successful client relationships. At Half Dome, we believe in empowering our employees and clients to unlock their Whole Potential, and we are committed to creating a space where you, a challenger, can thrive.

The Opportunity

As a Client Solutions Manager, you will be responsible for the communications planning and execution of all campaigns. You will work with a team of specialists to deliver excellent service and holistic marketing solutions for our clients. You're a natural relationship builder, that excels in motivating individuals and effectively contributes to the strategic direction of projects.

Key Responsibilities

Client Engagement: A day-to-day contact for clients, you will act as a trusted advisor, building and fostering strong relationships. You will develop a deep understanding of our clients' businesses and identify opportunities to solve challenges with a focus on marketing fundamentals.

Planning and Projects: Covering end to end project and campaign management, you will deliver robust media recommendations and post analysis, underpinned by strategic thinking.

Commercial and Operations: Drive strong commercial outcomes for our clients through negotiation and evolution of media placements. You will also manage the process for accurate billing and financial reporting.

Leadership: Live Half Dome's values and behaviours, promoting a culture of continuous improvement by actively providing and seeking feedback.

About You

You have a proven ability to form trusted advisor relationships, with media industry experience leading client relationships. You have strong organisational and planning skills, with a focus on driving continuous improvement in our relationships and recommendations. You use your analytical skills to extract insights from all media and translate this into actions, while taking pride in your excellent interpersonal skills.

At Half Dome, we offer access to flex days each week, a hybrid working model, and flexible approach to leave which includes access to additional Whole Potential leave Days, free lunch Fridays, a wellness wallet for physical and mental health, ongoing learning and development opportunities and paid parental leave for primary and secondary carers.

If you're a challenger – someone who's not afraid to push boundaries and strive for the best outcomes – we want you to join us at Half Dome. Together, let's raise the ceiling on what we can all achieve, in an environment where anything is possible.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing and Strategy/Planning
  • IndustriesMarketing Services

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