Client Solutions Executive
1 week ago
Overview:
- Engage directly with clients to develop tailored identification solutions, prepare sales proposals, and support the transition from enquiry to delivery.
- Balance of sales acumen, technical understanding, and industry knowledge in warehousing and logistics, along with high-level Excel skills to manage data-driven quoting and planning.
- Support the sales team in delivering tailored, technically sound client solutions.
- Drive customer engagement through high-quality communication and service.
- Prepare detailed proposals and costings to support new business opportunities.
- Convert technical data into actionable formats for production and installation.
- Drive new opportunities and support client retention through solution-based selling and a customer-first approach.
- Collaborate with the sales team to understand client needs and propose effective warehouse identification solutions.
- Attend client meetings and site visits to conduct needs assessments and develop value-driven proposals.
- Prepare and deliver solution-focused proposals using internal tools.
- Convert racking layouts and client databases into usable formats to support quoting and production.
- Maintain CRM records and monitor sales pipeline activity.
- Provide product and solution guidance during the sales process.
- Support lead generation and conversion efforts through digital engagement.
- Proposal Development & Data Preparation: Create internal documentation and artwork briefs for production and suppliers. Work closely with production to ensure client solutions are executed to spec.
- Perform data validation and preparation in Excel for precise quoting and labelling.
- C coordiate smooth handover from sales to the production team.
- Minimum 2+ years in a sales, sales support, or pre-sales role, ideally within warehousing, logistics, storage systems supply or a related industry.
- Strong interpersonal and communication skills, confident engaging with clients at all levels.
- Experience working with CRM systems and sales process tools.
- Able to manage multiple priorities, self-driven with a team-oriented mindset.
- Comfortable interpreting technical information and translating it into clear client-facing documents.
- Creative problem-solving ability and a proactive approach to client support.
- Strong understanding of solution-based selling and ability to identify value for clients.
- Tertiary qualifications in Business, Logistics, Sales, or a technical field preferred.
- Valid Driver's License.
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