Digital Product Strategist

5 days ago

Melbourne, Victoria, Australia beBeeStrategic Full time $180,000 - $210,000
Job Overview

The organisation is seeking a senior digital leader to shape the future of mobile and authenticated digital experiences. As a key member of the team, this role will focus on delivering seamless, engaging experiences that drive customer satisfaction, digital adoption, and business outcomes.

This strategic role involves leading the development of app features and experiences that drive engagement, adoption, and revenue. The ideal candidate will ensure digital experiences are customer-centric, intuitive, and aligned with organisational goals.

Key Responsibilities
  • Develop and execute the strategy for RACV's mobile app and authenticated experience.
  • Lead cross-functional Agile teams in a corporate DevOps environment, leveraging expertise in digital product and design tools.
  • Drive adoption, sales, and self-service through digital channels, focusing on user needs and improving processes.
  • Monitor digital product performance and insights, using data to optimise experiences and inform decision-making.
  • Ensure alignment between digital initiatives and overall business objectives, fostering collaboration across departments.
  • Inspire and empower a high-performing team, promoting a culture of innovation, agility, and accountability.
Requirements
  • 10+ years' experience in digital product leadership, spanning strategy, design, build, and optimisation, with measurable impact on engagement and customer satisfaction.
  • Proven track record in product strategy, UX design, and cross-functional delivery, including expertise in Agile methodologies.
  • Strong leadership and stakeholder management skills, with the ability to influence at executive levels and foster collaboration across departments.
  • Experience leading cross-functional Agile teams in a corporate DevOps environment, leveraging expertise in digital product and design tools.
  • Expertise in driving adoption, sales, and self-service through digital channels, focusing on user needs and improving processes.
  • A strong grasp of Agile delivery, digital product, and design tools, native app development, and digital platforms such as AEM and Salesforce.
  • A customer-first mindset, balancing strategic vision with operational excellence and ensuring alignment between digital initiatives and overall business objectives.
  • Experience working in regulated services industry is advantageous but not required.
What We Offer

Our company offers a dynamic work environment that fosters innovation, agility, and accountability. We are committed to supporting our employees' growth and development, providing opportunities for professional advancement and continuous learning.

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