Urban Hotel Operations Specialist

1 week ago

Melbourne, Victoria, Australia beBeeNight Full time $91,480 - $124,980
Night Manager (Pre-Opening)

The hotel is a vibrant cosmopolitan destination for business and leisure travellers alike.

As a Night Manager, you will play a crucial role in the pre-opening journey of the hotel. You will set up operational foundations and ways of working.

Once the hotel is opened, you will manage operations during night-time hours, supervising overnight staff, providing exceptional guest service, and ensuring the safety and security of the property.

Your key responsibilities include:

  • Guest Services: Deliver exceptional services during overnight hours, handling late arrivals, early departures, guest requests, and issues.
  • Team Management: Lead and support overnight team members, including front desk agents and security personnel, to ensure effective performance and adherence to standards.
  • Financial & Audit Responsibilities: Perform and ensure the accuracy of Night Audit function, reconcile accounts, and transactions, and IHG One Rewards audit.
  • Reporting & Communication: Prepare and distribute key daily reports, including financial and operational reports, house status, guest arrivals, guest feedback, duty manager log, and daily briefings.
  • Security & Safety: Monitor security systems, conduct regular patrols, respond to incidents, and ensure a secure environment for all guests and staff.
  • Emergency Management: Act as Chief Warden during emergencies, following crisis management procedures to ensure guest and team safety.

We are seeking an experienced professional with a minimum of 2 years of previous experience in a similar role or closely related position in hotel operations.

You should be computer savvy, fluent in English, and have excellent communication, problem-solving, and interpersonal skills.

What we offer:

A competitive salary, impressive accommodation discounts, and some of the best training in the business. We provide equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

  • Urban Operations Specialist

    22 hours ago

    Melbourne, Victoria, Australia beBeeManagement Full time $65,000 - $85,000

    The Crowne Plaza Melbourne Carlton hotel is set to open in a vibrant cosmopolitan location, offering everything you need for an urban getaway.Conveniently situated near world-class universities in the heart of Melbourne's Innovation District, the hotel provides stunning views of Lincoln Square and allows guests to experience the best of the local...

  • Hotel Operations Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeOperations Full time $100,000 - $140,000

    Hotel Operations SpecialistJob Description:As a seasoned hotel operations expert, you will be responsible for creating exceptional guest experiences through genuine care and service. You will oversee Rooms Division operations, collaborating with internal departments to ensure seamless overnight service aligned with industry standards.In this role, you will...

  • Urban Development Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeDevelopment Full time $95,102 - $107,905

    Job Title: Urban Development SpecialistWe are seeking an experienced Urban Development Specialist to join our team and contribute to the planning and implementation of activity centre programs across Victoria.

  • Hotel Manager

    3 days ago

    Melbourne, Victoria, Australia Hotel Indigo Full time

    **Hotel Manager (Pre-Opening) - Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street**Nestled in the heart of Melbourne's vibrant CBD, an exciting new holiday destination is coming to life - enter the boutique charm of Hotel Indigo and the modern comfort of Holiday Inn, offering a unique blend of hospitality experiences across 452...

  • Urban Development Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeDevelopment Full time $120,000 - $180,000

    Urban Development SpecialistWe are seeking a highly skilled Urban Development Specialist to join our team in Melbourne. The ideal candidate will have expertise in residential, commercial, and industrial developments.Client liaison for site development potential and opportunities.Representation of clients at VCAT (Victorian Civil and Administrative...

  • Urban Forest Management Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeArborist Full time $74,709 - $79,116

    Urban Forest Management SpecialistWe are seeking a highly skilled Urban Forest Management Specialist to join our team. This specialist will play a pivotal role in the maintenance and improvement of Council's urban forest assets, working collaboratively with a dedicated team to ensure successful delivery of various tree maintenance programs.This position is...

  • Urban Forestry Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeArboriculture Full time $74,709 - $79,616

    Job Title: Urban Forestry SpecialistLocation: Victoria, AustraliaAbout the Role:We are seeking an enthusiastic and team-oriented individual to fill a new position in our Urban Forest Team as an Arborist - Urban Forest.As an Arborist - Urban Forest, you will play a pivotal role in maintaining the Council's urban forest assets. You will work collaboratively...

  • Urban Forestry Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeArboriculture Full time $94,475 - $102,712

    Urban Forestry SpecialistWe are seeking a highly skilled and experienced Urban Forestry Specialist to join our team.About the Role:This is an exciting opportunity to shape Banyule's urban forest and create a future environment for a healthy community.The successful candidate will be responsible for scheduling, selecting, and procuring trees for projects...

  • Urban Forest Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeArborist Full time $74,709 - $79,600

    **Urban Forest Specialist Role Overview**Key ResponsibilitiesMaintain the city's urban forest assets as a member of a team. This is a permanent full-time position with a 38-hour week and a 9-day fortnight.

  • Overnight Hotel Operations Specialist

    6 days ago

    Melbourne, Victoria, Australia beBeeHospitality Full time $32,000 - $36,000

    Hotel Operations SpecialistWe are seeking a highly organized and detail-oriented Hotel Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient running of our hotel's overnight operation.Job Summary: Ensure guest satisfaction and maintain safety and security of the...