High-Volume Contract Coordinator
1 week ago
We are seeking a skilled and organized individual to join our team as a Dispatch Coordinator. The successful candidate will be responsible for coordinating and managing multiple contracts, handling dispatch, jeopardy management, and subcontractor calls.
About the Role- Manage multiple contracts, multitasking across systems and communication channels.
- Action work orders, resolve overdue, reallocated or cancelled work orders.
- Liaise with site supervisors to allocate jobs and ensure smooth coordination.
- Handle inbound call overflow and respond to subcontractor inquiries.
- Support high-volume, fast-paced environments and stay focused on continuous improvement and personal growth.
- Thriving in a diverse team that values collaboration and different perspectives in an inclusive culture.
- Prior experience in a similar position, along with a positive attitude and team-oriented approach.
- Confident handling objections, resilient during challenging calls, and quick to build rapport with customers from diverse backgrounds.
- Comfortable working well across different systems including CRMs.
- A supportive and inclusive team environment.
- Access to health and wellbeing initiatives, including discounted health insurance.
- Discounts at over 450 retailers through employee benefits program.
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