Supermarket Operations Manager
1 month ago
Unlock Your Potential in a Thriving Retail Environment
Drakes Supermarkets is a dynamic and growing company that offers exciting career opportunities for ambitious individuals. As one of Australia's largest independently-owned supermarket chains, we are committed to providing exceptional customer service and fostering a positive work environment.
The successful applicant will have the opportunity to take on a leadership role in the customer service department, overseeing daily operations and implementing strategies to enhance customer satisfaction. This position requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding results.
About the Role:
- Supervise a team of customer service representatives and provide guidance on sales, customer interactions, and store operations
- Develop and implement plans to improve customer satisfaction, loyalty, and retention
- Maintain accurate records of sales data, customer feedback, and staff performance
- Foster a positive work culture by promoting teamwork, communication, and continuous improvement
What We Offer:
- A competitive salary of $60,000 - $80,000 per annum, depending on experience
- Ongoing training and development opportunities to enhance your skills and knowledge
- A supportive and collaborative work environment that encourages growth and innovation
- The chance to be part of a successful and rapidly expanding business
To succeed in this role, you will need:
- A proven track record of leadership and customer service experience
- Excellent communication, problem-solving, and interpersonal skills
- A passion for delivering exceptional results and exceeding targets
- A commitment to maintaining high standards of professionalism and integrity
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