Ambassador & Liaison Officer

1 week ago

Brisbane, Queensland, Australia beBeePatient Full time $99,000 - $123,000
Key Role in Patient-Focused Liaison

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.

This role offers a unique opportunity to be part of a world-class, dynamic and growing health service that embraces technology, excellence in healthcare, teaching, research and empowering our people to be the best in serving our community.

The non-traditional security role provides a patient-focused liaison function within select clinical areas.

Key responsibilities include:

  • Continually monitor and actively patrol designated clinical areas
  • Proactively engage patients, visitors and staff to develop a positive safety culture
  • Create opportunities to enhance the user experience by making connections and alleviating stresses and anxiety through respectful interpersonal interactions
  • Develop relationships and maintain liaison with clinical and operational stakeholder groups to ensure effective communication and consultation

Our ICARE values shape our culture within Metro South Health. We pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

What You Will Achieve

This role offers numerous benefits for both employees and the wider community.

Employees can expect a collaborative and supportive team environment, where they are empowered to make a meaningful difference in the lives of others.

At the same time, this role contributes significantly to improving the overall patient experience and enhancing the reputation of the hospital as a leader in digital health services.

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