Sales and Service Expert
2 weeks ago
About Us
The Good Guys is Australia's largest and fastest-growing electrical and appliance retailer. With a nationwide network of over 100 stores and a support office in Southbank, Melbourne, we have over 3,500 employees who are passionate about helping families live better for less.
We've been delighting customers since 1952 and are committed to our goal of being Australia's strongest growing total home solutions electrical retailer.
Why Choose Us?
- We offer a supportive, transparent, and inclusive work environment.
- As an iconic retail brand with a rich history, we provide exciting opportunities for career growth and development.
- Our competitive salary package includes a leading commission structure for sales positions and generous team member discounts across The Good Guys and JB Hi-Fi.
- You'll work with industry-leading products and brands from Apple to Dyson, Samsung, Nespresso, Weber, and more.
- We're committed to giving back to the community through our 'Doing Good' and 'Helping Hands' workplace giving programs.
- Ongoing training and development opportunities will help you reach your full potential.
- Fantastic long-term career opportunities await across the broader The Good Guys/JB Hi-Fi group.
The Role
Contribute to profitable sales growth by meeting sales targets and delivering exceptional customer service.
Key Responsibilities
- Deliver outstanding customer experiences consistently.
- Delve quality, profitable sales according to established targets.
- Work collaboratively as part of a high-performing team to deliver great customer service and resolve any queries.
- Ensure all visual merchandise is presented to a high standard.
- Monitor and assist with web orders, including picking, wrapping, and organizing delivery of items in a timely manner.
Estimated Salary: AU$55,000 - AU$65,000 per annum (dependent on experience).
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