Island Guest Experience Coordinator

1 day ago

Whitsunday, Australia beBeeCustomer Full time $45,000 - $65,000
Job Overview

We are seeking a friendly and efficient Tour Desk Attendant to join our team. As a key member of our operations, you will play a vital role in delivering exceptional guest experiences.


Key Responsibilities
  • Collaborate with tour providers to ensure accurate and up-to-date information is shared with the team, enhancing the overall guest experience.
  • Communicate effectively with guests regarding any changes or updates, ensuring their visit is seamless and enjoyable.
  • Engage with guests to recommend suitable tours and activities, catering to individual preferences and needs.
  • Efficiently manage bookings and provide excellent customer service.

Requirements
  • Possess excellent interpersonal skills and be able to build strong relationships with colleagues and guests.
  • Present yourself professionally and maintain attention to detail at all times.
  • Demonstrate sales and retail customer service experience, with a focus on delivering exceptional results.
  • Hold a valid Driver's Licence, enabling you to contribute to our operations efficiently.

About Us

Our organization is a vibrant community that values teamwork and collaboration. We strive to create unforgettable experiences for our guests and want you to be a part of it.

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