
Sports Payment Transformation Leader
2 weeks ago
Sports administrators and participants face numerous challenges when it comes to managing payments, from manual payment chasers to inefficient payment workflows. To address these issues, we are seeking a commercially savvy Product Manager to join our Payments & Registrations team.
This role is about more than just building payment flows – it’s about automating payment collection, growing sport registrations, and creating seamless experiences that get more people playing.
The successful candidate will own the full payment ecosystem, driving growth and purchases through our mobile app where participants engage with their sporting communities. They will conduct regular user research, analyse user behaviour data, and run discovery sessions with clubs and sporting organisations to identify unmet needs in their financial workflows and registration processes.
Your Key Responsibilities:
- Conduct user research through surveys, interviews, and feedback sessions with sports administrators and participants
- Run discovery sessions with clubs and sporting organisations to identify unmet needs
- Analyse user behaviour data and payment flow metrics to inform product decisions
- Drive adoption of payment features and shop functionality among sports administrators
- Build compelling onboarding experiences that demonstrate immediate value
- Design admin-facing tools that make payment management effortless
- Optimise the admin journey from first payment setup to comprehensive payment coverage
Key Qualifications:
- 5+ years of product management experience with proven ability to drive adoption across different user types
- PAYMENTS/Ecommerce Expertise: Hands-on experience building payment flows, mobile commerce, and shop functionality
- Product Led Growth & Conversion Focus: Track record of driving measurable improvements in feature adoption and revenue per user
What We Offer:
- A high-growth startup environment with ambitious plans to capture every payment flow in community sport
- The opportunity to make a meaningful impact on how millions of people participate in sport globally
- A hybrid working arrangement with a team that values transparency, ownership, and genuine care for community sport
Why This Role?
This is an exceptional opportunity to transform sports payments by combining commercial excellence with meaningful impact. If you're passionate about turning complex payment challenges into elegant solutions that help grassroots sport flourish, we'd love to hear from you.'],
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