Customer Service Team Leader

11 hours ago


Melbourne, Victoria, Australia beBeeLeadership Full time $95,000 - $110,000

Job Title: Customer Service Team Leader

This is a leadership role where you will be responsible for managing customer service teams.

Main Responsibilities:

  • Manage and direct team members to ensure excellent customer service is delivered.
  • Develop and implement strategies to improve customer satisfaction.
  • Collaborate with other departments to resolve customer issues.
  • Mentor and train team members to enhance their skills and performance.
  • Monitor and report on team performance and customer feedback.

Requirements:

  • A minimum of 2 years experience in a customer service or supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office applications.

About Us:

We are a leading healthcare services provider, offering a range of products and services to pharmacies, hospitals, and healthcare professionals across Australia.

What We Offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.



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