Automating the Future: A Career in Business Intelligence

1 day ago

Melbourne, Victoria, Australia beBeeAutomation Full time
Business Development Specialist">

Job Description:

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Ashling Partners is at the forefront of the intelligent automation and AI revolution, empowering clients to enhance productivity and employee engagement by harnessing the power of AI and automation to support the delivery of intelligent automation solutions. Our team utilises lean agile principles to ensure our projects drive sustainable outcomes and true transformation.

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As a Business Development Specialist for Ashling Partners, you will serve as the primary point of contact with assigned Intelligent Automation customers and liaise between customers and developers to ensure we deliver quality, excellence, and value.

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Our rapidly expanding organisation is making waves globally, establishing ourselves as a leading boutique in the AI and automation space. We are seeking lifelong learners and servant-leaders who are passionate about innovation and the future of work.

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Key Responsibilities:

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  • Serve as primary point of contact with assigned Intelligent Automation customers and liaise between customers and developers.
  • Support customers by providing answers, expertise, and insights as needed.
  • Conduct site visits to customers, travel up to 25% when warranted.
  • Create Business Cases and ROI for all automation projects.
  • Collaborate with the developers to ensure customers' development requirements are accurately captured for automation projects.
  • Be informed on Intelligent Automation solutions and use cases to better inform customers on capabilities.
  • Support the governance of the lifecycle/process.
  • Develop and track metrics and financial projections for each automation/solution.
  • Facilitate email communications between clients.
  • Be accountable for high client Net Promoter Score (NPS) to ensure we deliver quality, excellence and value.
  • Support sales team by defining project complexity and total hours needed from Business Analyst resources for new projects.
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Requirements:

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To be successful in this role, you will require a Bachelor's degree or equivalent experience, previous experience in Business / Systems Analysis or Quality Assurance, experience with RPA Tools such as UiPath, Microsoft Power Platform, Automation Anywhere, Blue Prism, proven experience in eliciting requirements and testing, advanced knowledge in generating process documentation including process flows, as-is/to-be documentation, and solution design documents (SDDs), strong written and verbal communication skills including technical writing skills, fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), lifelong learner mindset, strong analytical and problem-solving skills, strong communication and management skills, understanding of Agile Software Development Life Cycle (SDLC).

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Why Ashling Partners:

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At Ashling Partners, we strive to provide meaningful work in a positive, appreciative, and fun culture for our own team. All firm members are referred to as

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