Operations Manager

4 days ago


Melbourne, Victoria, Australia beBeeOperational Full time $120,000 - $150,000

Job Summary:

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The Operations Manager - Patient Services is a leadership role responsible for delivering exceptional patient care and commercial performance through food services and environmental teams.

Key Responsibilities:

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  • Provide high standard service delivery and outcomes within set parameters
  • Supervise day-to-day catering operations, cleaning of patient rooms, public areas, and laundry services
  • Manage rostering, staffing, and supervision of teams to ensure efficient operations
  • Ensure compliance with relevant legislation and standards (food handling, cleaning, infection control)
  • Uphold policies, procedures, and safe work practices to maintain a safe working environment
  • Meet safety, service, quality, and financial targets to drive business success

Selection Criteria:

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  • Proven track record in a similar operational leadership role
  • Ability to improve service delivery and efficiency while meeting budgetary requirements
  • Successful experience in delivering accreditation and compliance requirements
  • Patient-centric approach to service delivery
  • Leadership capability to develop staff in delivering exceptional patient care
  • Demonstrated commitment towards continuous quality improvement
  • Highly developed interpersonal and problem-solving skills
  • Flexibility and adaptability in a fast-paced environment


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