Resort Operations Manager

4 weeks ago


Port Douglas, Queensland, Australia Travel + Leisure Co Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. As a dynamic and motivated Front Office Manager, you will play a key role in ensuring the efficient day-to-day operation of our resort.

Key Responsibilities

  • Motivate and inspire the front office team to deliver outstanding customer service.
  • Direct and promote a good working relationship between resort departments, encouraging teamwork and collaboration.
  • Lead the recruitment, hiring, and training of staff to ensure adequate staffing levels within budget guidelines.
  • Assist the Resort Manager in planning, implementing, and monitoring policy and procedure.

Requirements

  • Proven management abilities and experience in resort hospitality management.
  • Excellent communication skills, both written and verbal.
  • Ability to recognize and solve problems in the workplace.
  • Experience in motivating, inspiring, training, coaching, and disciplining employees.

What We Offer

  • Professional development funding.
  • Discounted hotel stays across Australia, Fiji, New Zealand.
  • Subsidized private health cover upon successful completion of probation.

About Us

Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. We serve more than 60,000 vacation owners in Club Wyndham South Pacific.

Join Our Global Team

At Travel + Leisure Co., we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.



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