Service Operations Coordinator

4 weeks ago


Moorabbin, Australia Conquest Personnel Pty Ltd Full time

The role of Service Operations Coordinator at Conquest Personnel Pty Ltd involves ensuring the smooth operation of service tasks and providing exceptional customer support.

Main Responsibilities

  • Manage service database records and create service tasks as needed
  • Act as the primary contact for the service department, responding to emails and phone calls
  • Schedule preventative maintenance, installations, and emergency calls, prioritizing tasks as required
  • Collaborate with field service teams to ensure timely processing of invoices
  • Maintain databases and registers relevant to the service department

Requirements

  • Professional phone manner and communication skills
  • Ability to think analytically and solve customer requirements
  • High attention to detail and ability to manage time effectively
  • Experience with Sage and Advanced MS Office Suite is desirable


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