Service Operations Coordinator
4 weeks ago
The role of Service Operations Coordinator at Conquest Personnel Pty Ltd involves ensuring the smooth operation of service tasks and providing exceptional customer support.
Main Responsibilities
- Manage service database records and create service tasks as needed
- Act as the primary contact for the service department, responding to emails and phone calls
- Schedule preventative maintenance, installations, and emergency calls, prioritizing tasks as required
- Collaborate with field service teams to ensure timely processing of invoices
- Maintain databases and registers relevant to the service department
Requirements
- Professional phone manner and communication skills
- Ability to think analytically and solve customer requirements
- High attention to detail and ability to manage time effectively
- Experience with Sage and Advanced MS Office Suite is desirable
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