Hospitality Team Leader

5 days ago

Perth, Western Australia beBeeLeadership Full time $70,000 - $87,000

The ideal candidate will possess exceptional leadership skills, with a proven track record of driving customer satisfaction and employee engagement.

This role requires a high level of emotional intelligence, empathy, and effective communication to build strong relationships with team members, stakeholders, and customers.

Responsibilities include:

- Managing daily operations, including scheduling, training, and performance management.

- Developing and implementing strategies to improve customer experience, loyalty, and retention.

- Collaborating with cross-functional teams to achieve business objectives and drive growth.

- Identifying and addressing areas for improvement, and implementing corrective actions as needed.

- Fostering a positive and inclusive work environment that promotes diversity, equity, and inclusion.

Requirements include:

- A minimum of 12 months' experience in a supervisory or management role within the hospitality industry.

- Proven ability to lead, motivate, and develop high-performing teams.

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to adapt to changing priorities, deadlines, and situations.

We are seeking a dynamic leader who can drive business results while prioritizing employee well-being and customer satisfaction.

Key qualifications include:

- RSA, RSG, RMLV Certificates and Approved Managers licence.

- Ability to work a rotating roster across all days, nights, weekends, and public holidays.

- Reliable and excellent personal presentation.

- Enthusiasm and genuine passion for the industry, its patrons, and the people that work within it.

Our organization values a culture that is Professional, Community-focused, Safe, Wellbeing-driven, Challenging, Innovative, Proud, and Responsible.

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