
Lead Digital Growth Specialist
3 days ago
Drive Digital Growth and Excellence
- We seek an experienced Key Account Manager to lead the digital growth strategy for our Wholesale Business. As a key member of our team, you will be responsible for driving sell-out, improving brand presence, and enhancing consumer experience through data analysis, content execution, and performance tracking.
Primary Responsibilities:
- Monitor and report on digital KPIs (CTR, PDP views, CVR, ATC, ROAS) to identify risks and opportunities for growth and improvement.
- Support the rollout of global and regional Digital Partner Commerce initiatives, ensuring seamless execution aligned with our business requirements.
- Ensure accurate, consistent, and optimized product content across all digital touchpoints.
- Partner with internal teams (Planning, Brand Activation, Digital Wholesale) to deliver seasonal activations and drive business results.
- Prepare reporting packs, dashboards, and insights using tools like Power BI and Similarweb to inform strategic decisions.
- Contribute to performance reviews and seasonal sell-in processes by providing data-driven insights and recommendations.
- Collaborate with external account contacts on day-to-day operations and executional follow-ups to ensure alignment and smooth execution.
- Share best practices with our Wholesale team to support business growth and development.
Key Performance Indicators:
- Accuracy and timeliness of reporting.
- Improvements in digital KPIs such as conversion, availability, and ROAS.
- Consistency of product content and visibility across all digital channels.
- Contribution to sell-through growth and account support.
Required Skills and Qualifications:
- Solid understanding of digital KPIs and how to leverage them to improve performance and drive growth.
- Strong analytical and reporting skills; proficient in using BI tools and Excel to analyze data and present insights.
- Experience in eCommerce, marketplace operations, or account management; ability to adapt to dynamic business environments.
- Clear communication skills; ability to articulate complex ideas and recommendations effectively.
- Organized, proactive, and detail-oriented approach to work; ability to manage multiple priorities and deadlines.
- Customer-focused mindset; ability to identify execution gaps and suggest improvements to enhance customer experience.
Requisite Education and Experience:
- Bachelor's degree in Business, Marketing, or related field.
- 4–5 years' experience in Sales, eCommerce, or Digital roles; proven track record of driving growth and excellence.
- Experience supporting account growth through analysis and execution; ability to develop and implement effective strategies.
- Exposure to marketplace or wholesale account environments; knowledge of THE ICONIC business operations a plus.
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