Risk Governance Manager
2 weeks ago
This is a 10-month secondment opportunity to join the Retail Banking Services (RBS) Control and Customer Outcomes Team (CCO). As a key member of the team, you will play a critical role in supporting RBS to have best practice management of risks, controls, and conduct to ensure customers receive the right outcomes.
The RBS CCO team is responsible for rolling out Product Governance change initiatives across RBS to ensure our Business Partners can implement change in a pragmatic manner that balances customer outcomes and business outcomes.
Key Responsibilities- Implement, manage, and embed an end-to-end product governance framework that extends from product design to closure and migration of customers to ensure suitable products are manufactured and distributed to RBS customers.
- Drive reviews of all products manufactured and/or distributed by RBS and Third Parties to retail customers to ensure compliance with minimum product governance standards set by the Group.
- Support product manage conduct risk awareness and customer outcomes uplift activity across RBS.
- Complete end-to-end management of product concept reviews (relating to new product and major changes to existing products).
- Product management background with demonstrated knowledge of financial service retail products, including their features, distribution to customers, compliance and regulatory frameworks in Australia, risk frameworks that apply to product management.
- Strong understanding of the Design and Distribution Obligations (RG274) and Banking Code of Practice.
- Excellent reasoning ability and negotiation/influencing skills across a range of stakeholder groups.
- Ability to think critically, analytically, and strategically.
- Advanced written and verbal communication skills with a proven experience in report writing and presentations.
- Relevant tertiary degree or diploma in Law, Commerce, or Business (preferred).
- Significant experience working with retail financial services products, either in Product, Line 1 risk, Audit, or Compliance.
We are the Commonwealth Bank of Australia, and we are committed to making a difference in the lives of our customers and communities. We offer a range of flexible working options, including changing start and finish times, part-time arrangements, and job share. If you are an experienced professional with a desire to take on complex work/projects, we would love to hear from you.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available. Talk to us about how these arrangements might work for the role you're interested in.
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