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Customer Service Ambassador
3 weeks ago
We're seeking an exceptional customer-facing professional to join our team as a Customer Service Ambassador. If you have a passion for delivering outstanding customer experiences and creating lasting impressions, we want to hear from you
Key Responsibilities:- Customer Service Expertise: Provide exceptional customer service, ensuring every interaction is memorable and exceeds expectations.
- Performance Driven: Meet key performance indicators (KPIs) to contribute to store success and growth.
- Visual Merchandising Specialist: Assist with visual merchandising to maintain a visually appealing store environment.
- Product Knowledge Expert: Share extensive knowledge of candles and homeware products with customers, providing guidance and recommendations.
- Store Atmosphere Creator: Maintain a welcoming and inviting store atmosphere, ensuring customers feel valued and engaged.
- Team Player: Collaborate with colleagues to create a positive and collaborative work environment, promoting open communication and teamwork.
- A genuine passion for delivering exceptional customer experiences and creating lasting impressions.
- A team player with a can-do attitude, willing to go the extra mile to support colleagues and achieve store goals.
- A commitment to continuous improvement and growth, always seeking opportunities to develop new skills and knowledge.
- An energetic and positive individual who brings a sense of fun and enthusiasm to customer interactions.
- A generous team member discount on candles and homewares.
- The opportunity to participate in our monthly bonus program, recognizing and rewarding outstanding performance.
- A supportive environment that nurtures growth and development, with career advancement opportunities within a dynamic and fast-paced retail setting.