Customer Service Ambassador
1 week ago
Customer Service Ambassador
We are seeking a vibrant and friendly individual to join our team as a Customer Service Ambassador. As a key member of our front-of-house team, you will be responsible for ensuring that all customers receive exceptional service and have a memorable experience.
About the Role:
As a Customer Service Ambassador, your main focus will be on delivering outstanding customer experiences through effective communication, active listening, and problem-solving skills. You will thrive in this role if you're a natural people person with a flair for providing excellent customer service.
Key Responsibilities:
- Provide exceptional customer service through proactive and responsive communication.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Work collaboratively with colleagues to ensure seamless service delivery.
- Participate in ongoing training and development to enhance customer service skills.
What We Offer:
In return for your commitment to delivering exceptional customer service, we offer:
- A competitive hourly rate.
- Opportunities for career growth and professional development.
- A fun and supportive work environment.
- Free meals and beverages during shifts.
Requirements:
To succeed in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Availability to work a variety of shifts, including evenings, weekends, and public holidays.
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