Customer Experience Associate
4 days ago
About the Role
As a Customer Experience Associate at The Just Group, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.
Job Overview
This is an exciting opportunity to join a dynamic team and be part of a leading retail group with 7 brands across Australia and New Zealand.
Key Responsibilities
- Provide a genuine and unique experience for every customer that aligns with the Jacqui E brand
- Work collaboratively within a team environment to achieve individual and store targets
- Assist with stock management and processing
- Assist with set up of store promotions and visual merchandising
- Minimise stock loss by following company loss prevention policies and procedures
About You
To succeed in this role, you will:
- Demonstrate confidence to approach, connect and sell to our customers
- Demonstrate a strong customer focus and provide an outstanding customer experience
- Value integrity and doing things the right way
- Enjoy working with a team in a high energy, fast-paced environment
- Be 'solutions focused' when faced with problems
A Day in the Life
In this role, you can expect to:
- Engage with customers, build relationships, and drive sales growth
- Collaborate with colleagues to achieve store targets and deliver exceptional results
- Contribute to maintaining a visually appealing store environment through effective visual merchandising
- Participate in ongoing training and development to enhance your skills and knowledge
What We Offer
We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience, as well as:
- 50% staff discount on Jacqui E products
- In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
- Internal career opportunities across 7 brands and 1,000 retail outlets
- Opportunities for product incentives
About Jacqui E
Jacqui E has been making women feel beautiful since the 1950s. With stores across Australia and New Zealand, we know that a woman's outfit directly relates to how confident she feels. As part of The Just Group, we are committed to delivering exceptional customer experiences and driving business success.
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