Customer Experience Associate

4 days ago


Geelong, Victoria, Australia The Just Group Full time

About the Role

As a Customer Experience Associate at The Just Group, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Job Overview

This is an exciting opportunity to join a dynamic team and be part of a leading retail group with 7 brands across Australia and New Zealand.

Key Responsibilities

  • Provide a genuine and unique experience for every customer that aligns with the Jacqui E brand
  • Work collaboratively within a team environment to achieve individual and store targets
  • Assist with stock management and processing
  • Assist with set up of store promotions and visual merchandising
  • Minimise stock loss by following company loss prevention policies and procedures

About You

To succeed in this role, you will:

  • Demonstrate confidence to approach, connect and sell to our customers
  • Demonstrate a strong customer focus and provide an outstanding customer experience
  • Value integrity and doing things the right way
  • Enjoy working with a team in a high energy, fast-paced environment
  • Be 'solutions focused' when faced with problems

A Day in the Life

In this role, you can expect to:

  • Engage with customers, build relationships, and drive sales growth
  • Collaborate with colleagues to achieve store targets and deliver exceptional results
  • Contribute to maintaining a visually appealing store environment through effective visual merchandising
  • Participate in ongoing training and development to enhance your skills and knowledge

What We Offer

We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience, as well as:

  • 50% staff discount on Jacqui E products
  • In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
  • Internal career opportunities across 7 brands and 1,000 retail outlets
  • Opportunities for product incentives

About Jacqui E

Jacqui E has been making women feel beautiful since the 1950s. With stores across Australia and New Zealand, we know that a woman's outfit directly relates to how confident she feels. As part of The Just Group, we are committed to delivering exceptional customer experiences and driving business success.



  • Geelong, Victoria, Australia Telstra Full time

    Job SummaryYou will be responsible for driving sales and customer service excellence in our Telstra Store Geelong. As a key member of the team, you will coach and develop staff to achieve performance targets, ensure seamless store operations, and provide outstanding customer experiences.About the Role:Coach Customer Advisors day-to-day for sales and customer...


  • North Geelong, Victoria, Australia Cultura Full time

    Hotel Services OfficerThe Hotel Services Officer is a vital member of our team, reporting directly to the Manager Hotel Services. This role requires flexibility, as you may be required to work in various areas of our food services preparation and service, including day-to-day cleaning and laundry duties.A key aspect of this position is interacting with...


  • Geelong, Victoria, Australia Nick Scali Full time

    We are seeking a highly motivated Customer Experience Sales Specialist to join our Geelong showroom team at Nick Scali.About the RoleThis is an excellent opportunity for someone with a passion for delivering exceptional customer service and sales results in a fast-paced retail environment.The successful candidate will provide a world-class customer...

  • Sales Associate

    4 weeks ago


    Geelong, Victoria, Australia Jomercer Full time

    We are seeking a Sales Associate to join our Geelong team at Jo Mercer. As a Sales Associate, you will be responsible for providing a superior customer experience to all customers, committing to delivering outstanding results, and assisting in operational processes including stock deliveries and online fulfilment.Key Responsibilities:* Provide a superior...


  • Geelong, Victoria, Australia Belgravia Leisure Full time

    About the RoleBelgravia Leisure is seeking a highly skilled Cash Handling and Customer Service Officer to deliver exceptional customer experiences in our facilities.The ideal candidate will possess outstanding communication skills, a strong commitment to customer service excellence, and experience in delivering exceptional customer experiences.Main...


  • Geelong, Victoria, Australia Plush Think Sofas Full time

    Plush Think Sofas Sales Consultant Job DescriptionWe are seeking a highly motivated and enthusiastic Sales Consultant to join our Geelong team.In this role, you will be responsible for providing exceptional customer service and product knowledge to drive sales opportunities and deliver a memorable experience for customers.Key Responsibilities:Deliver...


  • North Geelong, Victoria, Australia Valsoft Corporation Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our dynamic team in Geelong, Victoria. As a key member of our operations team, you will play a vital role in ensuring exceptional customer service delivery.Job OverviewThis is an exciting opportunity to work with a leading fintech company, Valsoft...


  • North Geelong, Victoria, Australia City of Greater Geelong Full time

    Company Overview">The City of Greater Geelong is a community-focused workplace on Wadawurrung Country, delivering over 130 services to our growing population. We strive to make our city a great place to live, work, and study.">About the Role">This Casual Customer Service Officer position provides an opportunity to join our team and contribute to delivering...


  • Geelong, Victoria, Australia Bed Bath N' Table Full time

    Christmas Seasonal Sales AssociateAt Bed Bath N' Table, we are seeking charismatic and cheerful Christmas Helpers to join our team this season. As a Christmas Seasonal Sales Associate, you will be responsible for providing an exceptional customer experience, helping customers find the perfect Christmas gifts, and ensuring our stores look their absolute...


  • North Geelong, Victoria, Australia Weploy Full time

    Exceptional Customer Experience OpportunityWe are seeking an exceptional customer experience professional to join our team in Geelong as a Customer Service Advisor. This 6-month temporary contract offers the opportunity to transition to a permanent role at our leading health insurance brand.Award-winning hourly rate of $41.48 plus superannuationInbound...


  • North Geelong, Victoria, Australia Blue Illusion Full time

    About UsAt Blue Illusion, we celebrate the spirit of our customers, their passion for life, and their generosity of heart. Our mission is to provide a unique and stylish experience while fostering strong community values.We are dedicated to creating fashion-forward classics designed to stand the test of time and help you embrace Joi de Vivre every day.Job...


  • Geelong, Victoria, Australia Bed Bath N' Table Full time

    Experience the Magic of Christmas at Bed Bath N' TableWe are seeking charismatic and cheerful Sales Associates to join us this season, immersing themselves in our fairytale Christmas displays and adding a joyful touch to every corner of our customers' homes.About Us:BED BATH N' TABLE is in the business of helping our customers turn their houses into homes...


  • North Geelong, Victoria, Australia Cotton On Group Full time

    About UsCotton On Group is a diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential.The RoleAs a Casual Team Member, you will be a Brand Ambassador, creating memorable moments for our customers to experience the...


  • North Geelong, Victoria, Australia Hanes Australasia Full time

    Lead Exceptional Customer ExperiencesWe are seeking a driven and enthusiastic Store Manager to join our team at our Bonds Geelong Store.This is a full-time position at 38 hours/week, offering an estimated annual salary of AU$65,000 - AU$80,000 depending on experience.About the RoleThe ideal candidate will be responsible for leading by example to drive...


  • Geelong West, Victoria, Australia Haymes Paint Full time

    Job DescriptionA exciting opportunity has arisen for a highly motivated and customer-focused individual to join our team as a Customer Service Associate - Paint Sales Specialist.About the RoleWe are seeking an enthusiastic and results-driven professional to provide exceptional customer service, drive sales growth, and maintain high standards of visual...


  • Geelong, Victoria, Australia Belgravia Leisure Full time

    About Belgravia LeisureWe are a leading leisure and recreation company, dedicated to delivering exceptional experiences for our members and guests.Job Title: Guest Experience Officer - Customer Service SpecialistSalary: AU$65,000 per annumJob DescriptionAs a Guest Experience Officer - Customer Service Specialist, you will play a critical role in ensuring...

  • Sales Consultant

    3 days ago


    Geelong, Victoria, Australia Telstra Full time

    Job OverviewTelstra is seeking experienced Sales Consultants to deliver great customer experiences in our retail stores.


  • North Geelong, Victoria, Australia Weploy Full time

    Seeking a Geelong Customer Experience Specialist to join our team at GMBHA Insurance, where you will be part of an award-winning innovator in placing talented individuals into Customer Service roles. We match top-quality, ready-to-work candidates with major clients across tech, insurance, retail, and many more industries.The role involves assisting existing...


  • Geelong, Victoria, Australia The Just Group Full time

    About the RoleWe are seeking a charismatic Retail Sales Associate to join our team at Jacqui E Geelong. This is an exciting opportunity for a passionate individual who excels in providing exceptional customer service and fashion expertise.The successful candidate will have a strong interest in seasonal fashion trends, excellent communication skills, and the...


  • Geelong, Victoria, Australia Bed Bath N' Table Full time

    Christmas Season Sales AssociateAt Bed Bath N' Table, we are seeking charismatic and cheerful Christmas Helpers to join us this season to make Christmas 2024 sparkle.You will be responsible for providing an exceptional customer experience, a love of beautiful homewares and all things Christmas.Key Responsibilities:Provide a seamless point of sale service...