Customer Support Expert

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $135,000

As a dedicated professional, you will enhance our customer support team in Sydney.

About the Role:
  • You will empower customers to get the most out of our cloud-based work management platform

The ideal candidate will have excellent written and communication skills, a genuine passion for making customers feel happy and understood, and natural troubleshooting skills and curiosity to learn every day.

Your Key Responsibilities:
  1. Help customers with questions, feature requests, and bug reports
  2. Educate customers about best practices for using our platform with their team and within their company

You will become a product expert in our platform and bring a critical eye to each support interaction, always looking for efficiency and customer experience improvements.

About Us:
  • We value quality, efficiency, and collaboration
  • We are a supportive and inclusive team

This is an opportunity to collaborate with different departments across our offices globally and work closely with our teams worldwide.

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