Senior Aged Care Liaison Specialist

2 days ago

Adelaide, South Australia beBeeCare Full time $75,000 - $95,000

A Unique Opportunity

We are seeking a dedicated and compassionate Senior Aged Care Liaison Specialist to join our team.

About the Role

As a Senior Aged Care Liaison Specialist, you will be responsible for building trusted relationships with hospital discharge planners, placement officers, and other referral partners to streamline access to care.

You will also be required to:

  • Be the primary contact for prospective residents and their families, handling all aged care enquiries with empathy and efficiency.

  • Offer personalised advice on residential care options, financial arrangements, and what to expect at every stage of the journey.

  • Manage all pre-admission processes and documentation, working closely with our Finance and Clinical teams to meet compliance and care standards.

  • Coordinate site tours, explain agreements, and ensure residents and families are well-prepared before admission.

  • Maintain accurate records and provide administrative support to ensure a seamless and supported transition into care.

Your Impact Starts Here

As a Senior Aged Care Liaison Specialist, you will have the opportunity to make a tangible difference in the lives of older people and their families. You will work as part of a dedicated Care Connect team, supporting individuals through one of life's most significant decisions.

Requirements

To be successful in this role, you will need:

  • A recognised qualification in Sales, Business Administration, or a related discipline (or equivalent experience).

  • Previous experience in a customer service or sales role, with proven ability to engage clients and convert leads into lasting relationships.

  • Demonstrated experience working within a client-focused environment, ideally with knowledge of aged care, health services, or a similar sector.

  • Strong relationship-building skills with an ability to liaise with internal teams and external referrers.

  • Exceptional verbal and written communication skills, with the ability to convey complex information simply and compassionately.

  • A proactive approach, with excellent organisational skills and the ability to manage multiple tasks effectively.

What We Offer

We offer a range of benefits, including:

  • Salary Packaging: Boost your take-home pay with tax-free earnings.

  • Leave Loading: Enjoy leave loading to give your holiday pay a boost.

  • Wellbeing Support: Access comprehensive Employee Assistance Programmes.

  • Career Growth: Benefit from regular training and development opportunities.

Join Our Team

If you are a people person with a head for detail and a heart for service, we would love to hear from you.

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