Indigenous Banking Professional
2 weeks ago
We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.
As an Indigenous Banking Specialist, you will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services. You will work closely with stakeholders, including Community and Government Services, to support the bigger picture of assisting Indigenous customers with their everyday banking.
Key Responsibilities- Deliver outstanding customer service to Indigenous customers, answering their questions and promoting self-service options.
- Identify issues and service gaps, working with stakeholders to address these and improve the overall customer experience.
- Conduct presentations and liaise with internal stakeholders across the Bank to support the ICAL team's goals.
- Build rapport quickly with customers, taking their enquiries from start to finish and ensuring their needs are met.
To be successful in this role, you will have highly developed written and verbal communication skills, demonstrated customer and community engagement skills, and the ability to work in collaboration with communities, stakeholders, and other government and non-government agencies. You will also have strong customer service experience with excellent attention to detail.
We are committed to supporting the career development of our employees and offer a range of training and development opportunities to help you grow in your role.
-
Indigenous Banking Professional
6 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as a Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA. As a Banking Specialist, you will build and maintain positive...
-
Indigenous Banking Professional
2 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
1 day ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD, NT, WA, and far North SA, assisting them with managing their money.In this role, you will build and...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
5 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...
-
Indigenous Banking Professional
4 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
2 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Professional
1 week ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing exceptional customer service and support.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
4 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an Indigenous Banking Specialist, you will play a critical role in providing exceptional customer service and support to our Indigenous customers across Australia.Your primary responsibility will be to build and...
-
Indigenous Banking Specialist
1 month ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
-
Indigenous Banking Specialist
5 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA. As an Indigenous Banking Specialist, you will build and...
-
Indigenous Banking Specialist
1 month ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
7 days ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team at the Commonwealth Bank. As an Indigenous Banking Specialist, you will play a critical role in providing exceptional customer service and support to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far...
-
Indigenous Banking Specialist
1 month ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
-
Indigenous Banking Specialist
3 weeks ago
Darwin, Northern Territory, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
