Care Coordinator
3 weeks ago
Right at Home is a leading home care provider with a global presence, offering a wide range of tailored care services to support individuals living independently in their homes.
We are committed to delivering high-quality care and services, with a mission to improve the quality of life of those we serve.
Our Far North Queensland office is expanding, and we are seeking a dedicated Scheduling Officer to join our team of professionals in delivering exceptional client care.
The successful candidate will be responsible for:
- Scheduling, planning, and organizing care staff workloads to meet client and business needs
- Reviewing, refining, and improving rosters while maintaining budgets
- Minimizing overtime and unnecessary travel and non-productive staff time
- Maintaining consistency of services to clients in terms of service time and care staff
- Roster day-to-day urgent situations as they arise promptly
- Resolving issues and problem-solving in a fast-paced environment to meet client/business needs
- Working within tight deadlines
We offer a rewarding work environment, competitive remuneration, and career advancement opportunities as our office expands.
Qualifications:
- Demonstrated experience in roster coordination of 1-2 years
- Current National Police Clearance
Preferred Skills:
- Ability to problem-solve, work within deadlines, and think outside the box
- Excellent attention to detail and a high level of accuracy
- Proficient IT capabilities and the ability to quickly pick up new systems
- Subscribe to a culture of teamwork, caring, and quality service
- Excellent communication abilities, professionalism, a good reputation, and respect for our staff, clients, and their families
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