Care Coordinator

3 weeks ago


Cairns, Queensland, Australia Right At Home Full time
Job Title: Scheduling Officer

Right at Home is a leading home care provider with a global presence, offering a wide range of tailored care services to support individuals living independently in their homes.

We are committed to delivering high-quality care and services, with a mission to improve the quality of life of those we serve.

Our Far North Queensland office is expanding, and we are seeking a dedicated Scheduling Officer to join our team of professionals in delivering exceptional client care.

The successful candidate will be responsible for:

  • Scheduling, planning, and organizing care staff workloads to meet client and business needs
  • Reviewing, refining, and improving rosters while maintaining budgets
  • Minimizing overtime and unnecessary travel and non-productive staff time
  • Maintaining consistency of services to clients in terms of service time and care staff
  • Roster day-to-day urgent situations as they arise promptly
  • Resolving issues and problem-solving in a fast-paced environment to meet client/business needs
  • Working within tight deadlines

We offer a rewarding work environment, competitive remuneration, and career advancement opportunities as our office expands.

Qualifications:

  • Demonstrated experience in roster coordination of 1-2 years
  • Current National Police Clearance

Preferred Skills:

  • Ability to problem-solve, work within deadlines, and think outside the box
  • Excellent attention to detail and a high level of accuracy
  • Proficient IT capabilities and the ability to quickly pick up new systems
  • Subscribe to a culture of teamwork, caring, and quality service
  • Excellent communication abilities, professionalism, a good reputation, and respect for our staff, clients, and their families

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