Client Growth Specialist

4 weeks ago

Sydney, New South Wales, Australia Guidepoint Full time

About the Role:

Guidepoint is seeking a Client Growth Associate to join our Sales team. This role will support senior members of the team in promoting our subscription-based research service to various business units within existing clients, with the goal of growing overall usage.

Key Responsibilities:

  • Partner with senior team members to increase user base at client firms through a thoughtful and strategic outreach approach.
  • Conduct warm and cold calls, emails, and other lead generation efforts to meet designated project, new client activation, and meeting targets.
  • Monitor client usage trends and identify inflection points in their usage data to proactively reach out and address any potential pain points.
  • Onboard new client users of the service and educate them on the different services Guidepoint has to offer under their subscription.
  • Develop a working knowledge of the consulting and/or institutional market to help communicate Guidepoint's value add to clients in the space.
  • Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review.

Requirements:

  • 1+ year of sales, business development, banking, business consulting, and/or account management experience.
  • Bachelor's degree from an accredited university.
  • Broad base knowledge of the client growth process from lead generation to relationship management.
  • Excellent communicator capable of handling high-profile clients.
  • Demonstrated ability to work in a team atmosphere.
  • A desire to work in a fast-paced entrepreneurial environment.
  • Initiative and ability to handle increasing responsibility over time.
  • Strong relationship management skills with stakeholders of varying seniority levels.

About Guidepoint:

Guidepoint is a leading company in the consulting and research industry. We are passionate about expanding our reach with both new and existing clients, and we support all of our service offerings to help build relationships and communicate how we help clients stay informed and make better business decisions.

What We Offer:

  • Competitive compensation.
  • Central office location.
  • Entrepreneurial environment, autonomy, and fast decisions.
  • Flexible work environment.
  • Ambitious and driven people.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Guidepoint is for everyone.

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