Global Workplace Strategy Leader

About the Role

Xero is a cloud-based accounting software company that helps small businesses succeed. We automate routine tasks, surface actionable insights, and connect businesses with the right data, advisors, and apps.

Your Impact

As a Global Workplace Strategy Leader, you'll shape the future of work at Xero by leading strategy, delivery, and continuous improvement of workplace operations across our global footprint. You'll ensure our workplaces scale efficiently to support continued growth.

You will optimise and oversee our global offices, fostering innovative and safe environments that connect and inspire employees. You'll champion continuous improvement, ensuring workplaces are functional, enjoyable, and productive.

Key Responsibilities

• Lead the Global Workplace Operations team: Provide strategic direction, mentorship, and development opportunities to a high-performing team of workplace professionals.
• Develop and implement workplace strategies: Translate business objectives and workplace vision into actionable plans that optimise real estate portfolios, enhance employee experience, and support future ways of working.
• Oversee facilities management: Ensure efficient and effective management of all Xero offices globally, including maintenance, repairs, security, health & safety, and sustainability initiatives.
• Drive workplace technology innovation: Implement and manage technology solutions that enhance the workplace experience, such as room booking systems, AV equipment, access control, and collaboration tools.
• Drive Operational Excellence: Own the global design and delivery of workplace operations, ensuring consistency, quality, and operational efficiency across regions.
• Lead Industry Innovation: Stay ahead of the curve by utilising your extensive industry network to remain informed about the latest workplace trends and innovations.
• Manage vendor relationships: Negotiate contracts, manage performance, and build strong relationships with key vendors and service providers.
• Capital projects: Represent workplace needs and ensure that renovations and new office builds align with overall workplace strategy and employee experience goals.
• Optimise space utilisation: Analyse space usage data, implement space planning strategies, and oversee office design projects to maximise efficiency and create inspiring work environments.
• Develop and manage budgets: Develop and monitor operational and capital budgets for workplace operations, ensuring cost-effectiveness and financial sustainability.
• Champion sustainability: Implement sustainable practices and initiatives across our global offices to minimise environmental impact and promote social responsibility.
• Ensure compliance: Maintain compliance with all relevant health and safety regulations, building codes, and environmental standards.

Requirements

• 10+ years of tech industry experience in workplace operations, facilities management, and workplace experience leadership in a global environment.
• 7+ years experience in staff management and developing high performing teams.
• Proven success mentoring & managing global teams and overseeing large-scale operations.
• A high level of commercial acumen including budgeting and financial management.
• Direct experience in tendering contracts, contract negotiation and contract management.
• Experience in managing multiple, large scale office fit outs and relocations.
• Flexibility, adaptability and resiliency - excelling at anticipating and responding to change with the ability to thrive in dynamic and challenging environments.

Why Join Us?

We offer generous paid leave, dedicated paid leave for wellbeing, health insurance, life insurance, income protection, wellbeing programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value. At Xero, you'll do the best work of your life.