Team Lead, Telephone Interpreting

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $106,024 - $117,362
Team Lead, Telephone Interpreting

This role is a pivotal part of our Language Services division. As the Team Lead, you will be responsible for managing a small team that delivers remote interpreting services via telephone and video.

  • Lead your team to provide timely, efficient, effective, and integrated customer service in our remote interpreting section.
  • Contribute to operational support initiatives in Language Services.
  • Develop proposals, allocate work, and monitor team performance.
  • Collaborate with the Operations Manager to develop and implement best practice frameworks.
  • Monitor, measure, and report on business unit performance.

To succeed in this role, you will need:

  • A proven track record in team management and collaboration with colleagues across different functions.
  • A client-centric mindset with experience translating customer needs into operational actions.
  • Demonstrable experience in balancing business-as-usual service delivery with continuous improvement initiatives.
  • A strong attention to detail with the capacity to develop insights from data and effective business solutions.

We offer:

  • A challenging and rewarding career
  • A flexible and autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities
  • Health & Wellbeing and Employee Assistance Programs

About us:

We help connect and unite people to develop resilient and welcoming communities. We support NSW to be the most successful multicultural society in the world.

We promote cultural and religious diversity and social harmony through our work. Join us to make a positive impact

  • Strategic Team Lead

    6 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $106,024 - $117,362

    Role OverviewWe are seeking a seasoned leader to spearhead our telephone interpreting services. This role presents an exceptional opportunity for individuals passionate about delivering exceptional customer service and driving business growth.

  • Parts Interpreter

    1 week ago

    Sydney, New South Wales, Australia TVH Full time $60,000 - $80,000 per year

    We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.Responsibilities include:Customer support and enquiries – via email, telephone and counter salesInterpret customer requests for partsOrder entry and...

  • Onsite Interpreter and Translator

    1 week ago

    Sydney, New South Wales, Australia Department of Communities and Justice Full time $105,986 - $116,969 per year

    Company description: Department of Communities and JusticeJob description: Onsite Interpreter and Translator | Multicultural NSW | Language Services[Arabic, Mandarin, Vietnamese]Location: Parramatta NSWEmployment type: Temporary full-time until 30 June 2026 with the possibility of extension.Grade: $105,986 - $116,969 per annum (depending on NAATI...

  • Onsite Interpreter and Translator

    1 week ago

    Sydney, New South Wales, Australia NSW Government Full time $105,986 - $116,969 per year

    Onsite Interpreter and Translator | Multicultural NSW | Language Services[Arabic, Mandarin, Vietnamese]Location: Parramatta NSWEmployment type: Temporary full-time until 30 June 2026 with the possibility of extension.Grade: $105,986 – $116,969 per annum (depending on NAATI credentials held), plus superannuation and annual leave loading, in accordance with...

  • Auto Parts Interpreter

    1 week ago

    Sydney, New South Wales, Australia Nice Products Full time $60,000 - $80,000 per year

    Nice Products is seeking a Spare Parts Interpreter to join our team. If you enjoy helping people, have a passion for cars, and thrive in a customer-focused environment, we want to hear from youWhat We're Looking For:Strong people and telephone skillsAbility to process credits accuratelySome experience as a Car Parts Interpreter (preferred but not...

  • Medical Interpreter Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeInterpreter Full time $82,319 - $106,589

    About the RoleWe are seeking an experienced interpreter to join our team in providing high-quality interpreting services to healthcare providers within the South Western Sydney Local Health District.Your primary responsibility will be to interpret medical/healthcare dialogues for a diverse range of clients. This role requires strong communication and...

  • Telephone System Technician

    6 days ago

    Sydney, New South Wales, Australia Evotecplus Full time

    Evotecplus provides communications solutions to small to medium business around Australia. We have been involved is supplying and maintaining business telephone systems and equipment for over 25 years.We are looking for someone to join our team to do the onsite installation and fault finding of our telephone system products and service.We are looking for...

  • Administrative Telephone Coordinator

    2 days ago

    Sydney, New South Wales, Australia beBeeCommunication Full time $65,000 - $85,000

    Telephone Operator Job DescriptionThis role involves answering and managing telephone calls, responding to requests, and providing administrative support to a business services team.Key Responsibilities:Answer and manage telephone calls efficiently with a professional and helpful manner.Transfer callers promptly to the appropriate staff member or...

  • Telephone Interviewer

    7 days ago

    Sydney, New South Wales, Australia beBeeCommunicative Full time $50,625 - $68,750

    Local Issue InvestigatorMicromex Research is seeking experienced investigators to conduct telephone interviews in the Hills Shire area.Job Description:We will be recruiting residents to participate in telephone interviews regarding local issues and concerns.As an investigator, you will be stationed at key transport hubs and required to recruit residents for...

  • Lead Interpreter Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeInterpreter Full time $100,505 - $123,051

    Immerse yourself in a pivotal role where effective communication bridges the gap between deaf or hard-of-hearing individuals and staff.This esteemed position demands expertise in Auslan interpreting and translation, backed by years of experience and training.Expertise in Auslan interpreting and translation, with years of demonstrated experience and training...