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Customer Insights Strategist
2 months ago
We are seeking a highly skilled Customer Insights Manager to join our team at RX Australia Pty Ltd. Company. As a key member of our marketing department, you will be responsible for developing and implementing a customer insights strategy that drives business growth and customer satisfaction.
Key Responsibilities- Develop and implement a comprehensive customer insights strategy that informs business decisions and drives customer satisfaction.
- Conduct qualitative and quantitative research to understand customer needs and preferences.
- Lead the development of data-driven insights that inform marketing campaigns and business strategies.
- Collaborate with cross-functional teams to optimize event performance and customer experience.
- Stay up-to-date with industry trends and best practices in customer insights, event analytics, and experiential marketing.
- Bachelor's degree in Marketing, Business Administration, or related field.
- Proven track record of successfully leading customer insights initiatives in diverse industry sectors.
- Expertise in quantitative and qualitative research methodologies, statistical analysis, and data visualization techniques.
- Strong communication and presentation skills to effectively communicate insights to senior stakeholders.
We offer a competitive salary and benefits package, including discounted health plan rates, life assurance, and income protection. We also offer flexible working arrangements and access to learning and development resources.
