Mandarin Speaking Front Office Associate

2 weeks ago

Melbourne, Victoria, Australia beBeeGuest Full time $57,600 - $84,400

Key Responsibilities

  • Deliver exceptional guest experiences from check-in to check-out.
  • Assist guests with smooth communication and support.
  • Handle reservations, enquiries, and guest requests with efficiency and care.
  • Ensure accuracy in guest accounts and maintain front office procedures.
  • Collaborate with housekeeping and maintenance to meet guest expectations.

The ideal candidate will possess fluency in both Mandarin and English, strong communication and problem-solving skills, and a positive, team-focused attitude with attention to detail.

We offer a dynamic and inclusive work environment, career growth opportunities, and a range of benefits including exclusive hotel deals, global perks, retail rewards, and generous leave.

To be successful in this role, you should have excellent interpersonal and customer service skills, as well as the ability to work independently and as part of a team.

Required Skills and Qualifications
  • Fluency in Mandarin and English
  • Strong communication and problem-solving skills
  • Positive, team-focused attitude with attention to detail
Benefits
  • Dynamic and inclusive work environment
  • Career growth opportunities
  • Exclusive hotel deals
  • Global perks
  • Retail rewards
  • Generous leave

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