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RTO Administrator Position
2 weeks ago
- Student Support and RTO Administration: Provide high-quality administrative support to students and staff, ensuring seamless delivery of training services.
- Training Management: Oversee the management of enrolments, invoicing, scheduling, results, and completions, maintaining accurate records and meeting regulatory requirements.
- Trainers' Management: Coordinate the booking of trainers and premises, ensuring optimal utilisation of resources.
- Training Resources Management: Manage the acquisition, organisation, and logistics of training materials, ensuring timely availability.
- Data Entry: Accurately enter student results and claims into multiple systems, maintaining data integrity.
- Maintenance of Student Data and Files: Ensure the secure storage and retrieval of student information, adhering to confidentiality and privacy principles.
- Excellent Customer Service: Deliver exceptional customer service, addressing queries, handling enrolments, issuing certificates, and facilitating retention processes.
- Administrative Duties: Perform various administrative tasks, including filing, typing, scanning, and room preparation.
- Liaising with Employers and Facilitators: Build and maintain relationships with employers and facilitators, fostering collaborative working arrangements.
- Teamwork and Collaboration: Contribute to a positive team culture, sharing knowledge, and supporting colleagues in achieving organisational goals.
- Previous experience in administering training qualifications and programs, with a strong understanding of RTO Standards 2015 and state government guidelines.
- AQF, RTO National Code, and compliance requirements knowledge, with the ability to apply this expertise effectively.
- Experience with student management systems and computer literacy, enabling efficient data entry and maintenance.
- Strong knowledge of training package requirements, with the ability to interpret and apply relevant regulations.
- Understanding of government funding policies and procedures for RTOs, ensuring compliance and effective resource allocation.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Self-motivation and the ability to work independently and collaboratively as part of a team, prioritising tasks and managing time effectively.
- Attention to detail, with a focus on accuracy and quality in all aspects of job performance.
- Recent experience in the Construction Industry, Rail Industry, or High-Risk Work Licences, demonstrating a strong understanding of industry-specific requirements.
- Proficiency in Moodle (or similar LMS) operation, with the ability to effectively utilise learning management systems.
- Knowledge of Smart and Skilled Subsidised Training, with the ability to interpret and apply relevant regulations.
- Exposure to Traineeship and Apprenticeship Programs, with a strong understanding of their structure and application.
- A supportive and dynamic work environment, promoting professional growth and development.
- Flexible working hours, accommodating individual needs and preferences.
- Ongoing training and development opportunities, enhancing skills and knowledge.
- Regular performance feedback and career coaching, fostering continuous improvement and goal achievement.
Aboriginal and Torres Strait Islander applicants are encouraged to apply. Our organisation provides equal opportunity in employment without discrimination or harassment.
