RTO Administration Position

2 weeks ago

Sydney, New South Wales, Australia beBeeAdministration Full time $60,000 - $85,000
Administrative Role in Training Delivery

The organization is seeking an individual with experience in student support and RTO administration to join its team. As a key member, the successful candidate will be responsible for administering funded training contracts, managing claims, and ensuring compliance with relevant regulations.

The role requires strong organizational skills, attention to detail, and excellent communication abilities. The ideal candidate should have intermediate skills in Microsoft programs and demonstrated experience working with student management systems.

  • Key Responsibilities:
  • Enrolment and invoicing of students
  • Session scheduling, results, and completions
  • Trainers' management, including booking trainers and premises
  • Training resources management, including materials printing and organisation
  • Data entry, including results and claims for students through multiple student management systems
  • Maintenance of student data and files in accordance with RTO policies and compliance
  • Providing excellent customer service to students, including responding to general queries and processing enrolments
  • Collaboration with employers and facilitators
  • Other duties as required

Selection Criteria:

  • Previous RTO experience in administering training qualifications and/or programs
  • Knowledge of the AQF, RTO national code, and RTO compliance requirements
  • Demonstrated student management system experience and computer literacy
  • Excellent knowledge of training package requirements
  • Understanding of government funding policies and procedures for RTOs
  • Strong communication and interpersonal skills
  • Self-motivation and ability to work independently and within a team

Preferred Skills and Attributes:

  • Experience working in the construction industry, Rail industry, or high-risk work licences
  • Knowledge operating Moodle (or similar LMS)
  • Understanding of smart and skilled subsidised training
  • Exposure to traineeship and apprenticeship programs

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