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Ambassador of Hospitality

2 weeks ago


Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $90,000
Job Title:

Ambassador of Hospitality

About the Role:

This is a unique opportunity to be the face of our organization, providing exceptional customer service to owners and guests.

We are seeking an individual with excellent communication skills and a passion for local area knowledge to join our team as a Guest Experience Host.

  • Greet and register owners and guests, ensuring a seamless experience.
  • Provide information on local attractions, highlighting the benefits of traveling within our community.
  • Complete all department-related paperwork in a timely manner.
  • Work closely with resort operations teams to deliver high service levels and efficient check-in processes.
Responsibilities:

The successful candidate will be responsible for:

  1. Managing activities and performance in their absence.
  2. Scheduling onsite resident guests for owner updates or regular club presentations.
  3. Meeting targets and Key Performance Indicators (KPIs) set by the business.
Requirements:

To succeed in this role, you will need:

  • Experience in a similar hotel or hospitality role.
  • Passion for customer service and local area knowledge.
  • Excellent communication and interpersonal skills.
  • Enthusiasm, self-motivation, and positivity.
  • Professional appearance and presentation.
  • Highly computer literate.
  • Problem-solving skills.
  • Flexible schedule, including nights, weekends, and holidays.