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Ambassador of Hospitality
2 weeks ago
Ambassador of Hospitality
About the Role:This is a unique opportunity to be the face of our organization, providing exceptional customer service to owners and guests.
We are seeking an individual with excellent communication skills and a passion for local area knowledge to join our team as a Guest Experience Host.
- Greet and register owners and guests, ensuring a seamless experience.
- Provide information on local attractions, highlighting the benefits of traveling within our community.
- Complete all department-related paperwork in a timely manner.
- Work closely with resort operations teams to deliver high service levels and efficient check-in processes.
The successful candidate will be responsible for:
- Managing activities and performance in their absence.
- Scheduling onsite resident guests for owner updates or regular club presentations.
- Meeting targets and Key Performance Indicators (KPIs) set by the business.
To succeed in this role, you will need:
- Experience in a similar hotel or hospitality role.
- Passion for customer service and local area knowledge.
- Excellent communication and interpersonal skills.
- Enthusiasm, self-motivation, and positivity.
- Professional appearance and presentation.
- Highly computer literate.
- Problem-solving skills.
- Flexible schedule, including nights, weekends, and holidays.
