Housing Liaison Specialist

1 week ago


Sydney, New South Wales, Australia beBeeCommunityEngagement Full time $70,000 - $85,000

Job Description

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The Community Engagement Officer is responsible for coordinating all Client Engagement and Participation activities within the NSW Housing Services Teams. This role ensures a coordinated plan is in place for each client Services Team based in NSW, providing guidance to address responsibilities under the National Community Housing Standards.

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Key Responsibilities:

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  • Ensure clients/residents are provided opportunities to be involved in planning and delivering customer services.">
  • Develop an annual Client Engagement Plan/Strategy in consultation with each NSW Tenancy Team.">
  • Participate in business plans and work plans to ensure relevant programs, strategies, and goals are achieved, ensuring Argyle Housing remains a Tier 1 organisation.">
  • Collaborate with other departments to assist in ensuring regulatory and performance goals are understood and met.">
  • Ensure open and transparent communication with local Argyle Housing Teams to develop and implement their local Client Engagement Plan/Strategy.">
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Required Skills and Qualifications:

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Relevant industry experience in Community Housing is essential for this role. The successful candidate will have demonstrated experience in undertaking Client Participation and Engagement Activities, as well as experience in MRI or similar housing database and Outlook.

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A current driver's licence is also required for this position.

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Benefits of Working at Our Organisation:

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We offer a range of benefits to our employees, including generous salary, not-for-profit salary sacrifice options, free time off, staff recognition and reward scheme, staff wellbeing scheme, volunteer leave, and work/life balance.

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