Customer Service Champion

3 days ago

Adelaide, South Australia beBeeAmbassador Full time £45,000 - £55,000
Job Description

We are seeking a skilled and enthusiastic professional to join our team as a Customer Experience Team Member. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our clients, occupiers, visitors and stakeholders. Your role will involve forming long-lasting relationships and acting as an ambassador for the building and its community.

The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and a passion for providing outstanding customer service. You will be working in a fast-paced environment, so you must be able to prioritize tasks, manage your time effectively, and work well under pressure.

In this role, you will be responsible for:

  • Enhancing customer experience through innovative and creative opportunities
  • Delivering warm hospitality-style welcome and farewell to clients, customers and guests ensuring unique experiences throughout their time at the building
  • Maintaining front of house areas immaculately
  • Supporting initiatives to elevate customer experiences (occupier & community engagement, social media and social value)
  • Engaging with local businesses, community groups and the local council for the benefit of the building's community
  • Ensuring property visitor management processes are followed
  • Building professional relationships with clients, occupiers, guests and stakeholders
  • Dealing with complaints offering prompt resolutions, escalating when necessary
  • Assisting the management team in maintaining updating content for the building's occupier service app
  • Adhering to the building's health and safety protocols
  • Responding to telephone email enquiries from internal or external clients in a professional manner, ensuring follow up on any actions required
  • Participating executing all Beyond: Front of House initiatives to enhance CX delivery
  • Following Beyond: Front of House standard operating procedures guidelines
  • Training temporary team members as per Beyond: Front of House standards maintaining training records
  • Absolutely abiding by Beyond: Front of House dress code personal presentation policy
  • Logging property faults issues with the helpdesk informing the Estates Team
  • Offering concierge services such as dry-cleaning pick up drop off restaurant reservations transport arrangements etc
  • Managing key fob access in accordance with the site's access procedure

  • Customer Service Champion

    1 week ago

    Adelaide, South Australia beBeeCustomerService Full time $51,491 - $70,111

    Unlock Your Potential as a Customer Service ChampionWe're seeking a motivated and customer-focused individual to join our team as a Retail Customer Service Officer.As a key member of our team, you'll play a vital role in delivering exceptional service and building meaningful relationships with our customers.Key Responsibilities:Provide world-class customer...

  • Champion Customer Experiences

    4 days ago

    Adelaide, South Australia beBeeCustomerExperience Full time $55,000 - $75,000

    Customer Experience ChampionWe are looking for a skilled and passionate Customer Experience Champion to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences.About the Role:The Customer Experience Champion is responsible for making outbound calls to nurture customer...

  • Customer Experience Champion

    3 days ago

    Adelaide, South Australia beBeeCustomer Full time $48,480 - $61,200

    Customer Experience ChampionAs a vital member of our dynamic team, you will play a key role in delivering exceptional customer experiences across multiple channels. Our business is built on seamless collaboration, with every team member contributing to our success.We are seeking an enthusiastic and skilled Customer Experience Champion to join our team. As...

  • Customer Experience Champion

    6 days ago

    Adelaide, South Australia beBeeGuest Full time $60,000 - $100,000

    Customer Experience Champion\We are seeking an experienced Customer Experience Champion to join our team. As a Guest Service Representative, you will play a key role in delivering exceptional customer service and creating memorable experiences for our guests.\Key Responsibilities:\Respond to guest queries in a professional manner and act as a brand...

  • Customer Experience Champion

    1 week ago

    Adelaide, South Australia beBeeService Full time $35,000 - $75,000

    Customer Experience ChampionOptimize customer interactions by delivering exceptional service, powered by positivity and a passion for helping others.You will be the face of our organization, providing personalized solutions and product expertise with a smile.Key Responsibilities:Learn about our cool tech products and services, sharing your knowledge in an...

  • Customer Experience Champions

    2 weeks ago

    Adelaide, South Australia beBeeCustomerExperience Full time $45,000 - $65,000

    Customer Experience ChampionsWe're seeking enthusiastic and reliable team members to join our seasonal concierge team. As a key member of our team, you'll play a vital role in creating unforgettable experiences for our customers during the festive season.You'll be part of a dynamic team that thrives on delivering exceptional service, ensuring every customer...

  • Customer Service Champion

    1 week ago

    Adelaide, South Australia beBeeCustomer Full time $60,000 - $80,000

    Customer Experience Manager   As a Customer Experience Manager, you will be responsible for delivering exceptional customer service and creating a memorable in-store experience. Your primary focus will be on driving sales growth and improving customer satisfaction by ensuring that our team members are empowered to deliver outstanding service. Key...

  • Barista and Customer Service Champion

    1 week ago

    Adelaide, South Australia beBeeCafé Full time $60,000 - $75,000

    Be Part of Our Dynamic Café TeamAre you passionate about delivering exceptional customer service and working in a fast-paced, dynamic environment? We are seeking an enthusiastic and motivated Café All-Rounder to join our team at RAA.As an integral member of our team, you will be responsible for:Preparing and serving high-quality food and beverages to meet...

  • Service Champion

    1 week ago

    Adelaide, South Australia beBeeCustomer Full time $1,200,000 - $1,500,000

    Customer Service Representative RoleThe role of a Customer Service Representative is crucial in providing exceptional customer experiences. As the primary point of contact for new and existing customers, you will be responsible for building hearing health awareness, sharing marketing campaigns and product releases, and working collaboratively as part of a...

  • Environmental Reuse Champion

    1 week ago

    Adelaide, South Australia beBeeSustainability Full time $53,000 - $79,000

    About UsWe are a global reuse champion with a purpose to Champion Reuse.Our team is dedicated to making a positive impact in our community through sustainable practices and innovative solutions.We're looking for like-minded individuals who share our passion for reducing waste and promoting environmental stewardship.Key Responsibilities:Provide exceptional...