Service Champion

1 week ago


Adelaide, South Australia beBeeCustomer Full time $1,200,000 - $1,500,000
Customer Service Representative Role

The role of a Customer Service Representative is crucial in providing exceptional customer experiences. As the primary point of contact for new and existing customers, you will be responsible for building hearing health awareness, sharing marketing campaigns and product releases, and working collaboratively as part of a team.

Key Responsibilities:
  • Building relationships with customers through exceptional customer service
  • Sharing knowledge of latest marketing campaigns and product releases
  • Working collaboratively as part of a team to achieve customer satisfaction goals
Requirements

To succeed in this role, you will need:

  • Excellent customer service skills with a customer-centric mindset
  • Strong listening and empathetic skills to assist customers
  • Target-driven approach with ability to work to Key Performance Indicators (KPIs) and targets
  • Computer literacy with attention to detail
Why This Role?

This is an exciting opportunity to join a passionate team making a difference in people's lives. You will have access to state-of-the-art tools and equipment, including dual screen monitors and latest headset technology. Additionally, you will have opportunities for career growth with a large global company and access to employee benefits, including counselling services and online wellbeing programs.



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