
Customer Experience Champion
3 days ago
As a vital member of our dynamic team, you will play a key role in delivering exceptional customer experiences across multiple channels. Our business is built on seamless collaboration, with every team member contributing to our success.
We are seeking an enthusiastic and skilled Customer Experience Champion to join our team. As the friendly face at the start of our customers' shopping experiences, you will inspire them with your knowledge of products and services.
Our inclusive culture ensures every team member feels valued, respected, and empowered to grow their skills and career within the company and beyond.
About the Role:
Key responsibilities include:
- Providing expert advice on seasonal products and services
- Assisting customers with queries and concerns
- Working collaboratively with colleagues to achieve sales targets
About You and Your Skills:
- A passion for delivering great customer experiences with enthusiasm and pace
- The ability to stay up-to-date with product knowledge, making you a go-to person for customer queries
- Excellent communication and interpersonal skills
- Flexibility to work varied hours across our store trading days (including early mornings, evenings, and weekends)
Requirements:
Job requirements include being physically fit, having excellent communication skills, and being able to lift heavy objects occasionally.
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